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Website Credibility Study

A recent joint study prepared by staff at Stanford University for Consumer Webwatch, the same organization which publishes the highly respected "Consumer Reports" magazine, has some surprising results.

The study was conducted in an attempt to determine what criteria the average user applies to a website to determine if it is a credible website.  In other words, what attracts a browser (visitor) to a site?

The results of the study suggest that a credible site is primarily one that has an authoritative look to it, is well designed and easy to navigate.  It should possess an abundance of relevant, in-depth content, even if most users don't read it.

The study also went to on to describe how specific sites should appear, in order to help them give the impression of credibility.

For example, finance related sites were rated highest in terms of having an authoritative appearance, while health and news sites should focus more on information to make them appear more authoritative. E-commerce and Finance sites should have an easily recognizable name to improve their usability while news sites had the appearance of being biased.

For more information on this research click here to go to the site to read or download the study.

Rob Sullivan
Searchengineposition.com
Search Engine Positioning
specialists

Copyright 2001 - 2003 - Searchengineposition Inc.
This article can be reproduced in it's entirety, if the author credit is retained and there is a prominent source link to www.searchengineposition.com.

 
 

 

 

   
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